Cookie Policy

How Chatbotics uses cookies and similar technologies.

This Cookie Policy explains how Chatbotics (“we”, “our”, “us”) uses cookies and similar technologies to operate our website, dashboard, and services. It also explains your choices regarding these technologies.

By using our website or platform, you consent to the use of cookies in accordance with this Cookie Policy.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us:

Keep you logged in
Provide core platform functionality
Improve performance
Understand how the dashboard is used
Personalize your experience

Cookies may be set by:

Chatbotics (first-party cookies)
Trusted partners (third-party cookies)

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled. They include:

Authentication & session management
Security and fraud prevention
Basic platform functionality

Examples:

Login session cookie
CSRF protection cookie
Load balancing cookie

These cookies do not store personal data.

2. Functional Cookies

These enable enhanced functionality and improved user experience.

Examples:

Remembering your dashboard preferences
Saving language selections
Storing UI settings

Disabling these may reduce the quality of your experience.

3. Analytics & Performance Cookies

These cookies collect anonymized information about how visitors use the website, such as:

Page views
Time on site
Navigation flows
Feature usage inside the platform

We use this data to help improve Chatbotics.

Examples of third-party analytics:

Google Analytics (IP anonymization enabled)
Privacy-focused analytics providers like Plausible/Similar (if used)

4. Marketing & Advertising Cookies (Optional)

If used, these cookies:

Help us understand the effectiveness of campaigns
Allow ad networks to show relevant ads

Chatbotics does NOT use advertising cookies inside the user dashboard, but we may use them on our public marketing website.

5. Third-Party Cookies

Some third-party integrations may set cookies when you visit pages that display embedded services, such as:

Payment pages (Stripe)
Authentication services
Chat widget previews inside the dashboard
CDN performance services

These third parties have their own cookie policies.

Cookies Used in the Chatbotics Dashboard

The dashboard primarily uses:

Strictly necessary cookies
Authentication/session cookies
Security cookies
Minimal analytics to help improve platform performance

We keep dashboard cookies as privacy-friendly and minimal as possible.

How Long Do Cookies Last?

Session cookies: deleted when you close your browser
Persistent cookies: stored for a defined period or until you delete them manually

Expiration varies by cookie type.

You can control, block, or delete cookies using your browser settings.
Instructions for popular browsers:

Chrome: Settings > Privacy & Security > Cookies
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy
Edge: Settings > Cookies and Site Permissions

Disabling strictly necessary cookies may prevent you from using the Chatbotics dashboard.

When visiting our website for the first time, you may be presented with a cookie banner allowing you to:

Accept all cookies
Reject non-essential cookies
Customize your preferences

You can change your selection at any time using the cookie settings link (if available) or by clearing your cookies.

We may update this Cookie Policy from time to time.
Changes will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions or concerns about this Cookie Policy:

Chatbotics
Email: support@chatbotics.ai